Order Editing
to Reduce Support Tickets
& Increase Revenue

Order Editing
to Reduce Support Tickets
& Increase Revenue

Order Editing
to Reduce Support Tickets
& Increase Revenue

Stop wasting time with order editing related support tickets. Allow customers to fix their own mistakes.

Stop wasting time with order editing related support tickets. Allow customers to fix their own mistakes.

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Fewer support tickets

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increase AOV with upsells

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3PL / WMS integrations

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Fewer support tickets

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increase AOV with upsells

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3PL / WMS integrations

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Smart Task Prioritization with AI Insights

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increase AOV with upsells

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3PL / WMS integrations

Trusted by businesses across the world

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Trusted by businesses across the world

  • k place
  • Logo
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  • k place
  • k place

Trusted by businesses across the world

  • k place
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  • k place
  • k place

I have too many support tickets

I have too many support tickets

Oh they just need to change the size

Oh they just need to change the size

Order cancled because they selected the wrong product

Order cancled because they selected the wrong product

Why can customers not edit orders?

Why can customers not edit orders?

It's such a waste of time to edit orders

It's such a waste of time to edit orders

Arghh, this also needs to be updated with the 3PL!

Arghh, this also needs to be updated with the 3PL!

Does any of this sound familiar?

Does any of this sound familiar?

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Reduce support tickets

on an average 30% - 40% of support tickets received are for order editing

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Reduce support tickets

on an average 30% - 40% of support tickets received are for order editing

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Reduce support tickets

on an average 30% - 40% of support tickets received are for order editing

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3PL / WMS integrations

Send edited order info to your 3PL / WMS without any effort

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3PL / WMS integrations

Send edited order info to your 3PL / WMS without any effort

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3PL / WMS integrations

Send edited order info to your 3PL / WMS without any effort

Improve customer experience

Customers don't need to wait for a support agent anymore

Improve customer experience

Customers don't need to wait for a support agent anymore

Improve customer experience

Customers don't need to wait for a support agent anymore

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Automate refunds

Refund via store credit or back to source payment automatically

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Automate refunds

Refund via store credit or back to source payment automatically

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Automate refunds

Refund via store credit or back to source payment automatically

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Post purchase upsells

Increase AOV with targeted upsell offers

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Post purchase upsells

Increase AOV with targeted upsell offers

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Post purchase upsells

Increase AOV with targeted upsell offers

Why should I use Recheck?

Why should I use Recheck?

Why should I use Recheck?

Most brands who come to us with these issues see huge benefits

Most brands who come to us with these issues see huge benefits

What Can My Customers Edit?

You have complete control over which options you want to allow your customers to edit from over 25 actions & settings

What Can My Customers Edit?

You have complete control over which options you want to allow your customers to edit from over 25 actions & settings

What Can My Customers Edit?

You have complete control over which options you want to allow your customers to edit from over 25 actions & settings

Shipping details

Update name, email, phone number and shipping address

Quantity changes

Increase or decrease quantity or remove items from cart

Product changes

Easily change variants, replace products & add new products to cart

Shipping preferences

Change shipping method and update preferred delivery date

Cancel order

Order cancellations with automated refunds

Extras

Update order notes, create support tickets and download invoices

Progress Tracking

Monitor goals and milestones with real-time updates.

Document Upload

Securely store and share essential files in seconds.

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Select what you want to allow

You have full control over how long your customers have to edit their order and what they are allowed to edit

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Select what you want to allow

You have full control over how long your customers have to edit their order and what they are allowed to edit

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Select what you want to allow

You have full control over how long your customers have to edit their order and what they are allowed to edit

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Edit from Thank You & Order Status pages

Choose which pages you want to enable Recheck’s extension so customers can quickly and easily edit orders while viewing them

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Edit from Thank You & Order Status pages

Choose which pages you want to enable Recheck’s extension so customers can quickly and easily edit orders while viewing them

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Edit from Thank You & Order Status pages

Choose which pages you want to enable Recheck’s extension so customers can quickly and easily edit orders while viewing them

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Post purchase upsell offers

Further increase AOV by showing personalized upsell suggestions while customers are already editing their order

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Post purchase upsell offers

Further increase AOV by showing personalized upsell suggestions while customers are already editing their order

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Post purchase upsell offers

Further increase AOV by showing personalized upsell suggestions while customers are already editing their order

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Works with your 3PL / WMS

Recheck can integrate with your 3PL / ERP / WMS (if they allow for order editing). Or put a temporary hold during your order editing window before passing on the order for processing.

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Works with your 3PL / WMS

Recheck can integrate with your 3PL / ERP / WMS (if they allow for order editing). Or put a temporary hold during your order editing window before passing on the order for processing.

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Works with your 3PL / WMS

Recheck can integrate with your 3PL / ERP / WMS (if they allow for order editing). Or put a temporary hold during your order editing window before passing on the order for processing.

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Analytics

In-depth analytics on how your customers are editing their orders, revenue impact from order editing and upsells, etc.

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Analytics

In-depth analytics on how your customers are editing their orders, revenue impact from order editing and upsells, etc.

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Analytics

In-depth analytics on how your customers are editing their orders, revenue impact from order editing and upsells, etc.

What our Users Say

K Place

Stars

Kunal has been nothing short of amazing so far. We were looking for a way to offer our customers easy access to edit their orders, and Recheck has allowed us to do just that. The UI is great to navigate, both from our end & for our customers. We also needed some custom changes, and had requests to that end, and Kunal and his team were able to deliver on all fronts.

Vwoollo

Stars

Pretty straightforward app, easy to use, and makes UX efficient and better.

Jolly Commerce

Stars

We used to waste time on post purchase requests manually, and after testing several apps, we really liked recheck ! Their interface is the most intuitive, would recommend

The Cruise Maps

Stars

Great app, huge value add to our business. We have a lot of issues with CS having to update orders, this has cut our CS burden immediately. Would highly recommend.

Felix & Norton

Stars

Recheck is such a gem! The order editing on the thank you page feels so seamless and natural, and the upsell options blend in perfectly. It’s super impressive for how early it is—definitely a must-try for any eCom store. Love it!

The Gareeb Store

Stars

Recheck has been an awesome addition to my store. I've been using it for a while now, and it's cut down on my support tickets with customers asking to change their address or change products in the cart. Used to take too much time to do it myself. A bonus is also their upsells, which generate a bit of extra sales from me for no effort at all.

What our Users Say

K Place

Stars

Kunal has been nothing short of amazing so far. We were looking for a way to offer our customers easy access to edit their orders, and Recheck has allowed us to do just that. The UI is great to navigate, both from our end & for our customers. We also needed some custom changes, and had requests to that end, and Kunal and his team were able to deliver on all fronts.

Vwoollo

Stars

Pretty straightforward app, easy to use, and makes UX efficient and better.

Felix & Norton

Stars

Recheck is such a gem! The order editing on the thank you page feels so seamless and natural, and the upsell options blend in perfectly. It’s super impressive for how early it is—definitely a must-try for any eCom store. Love it!

Jolly Commerce

Stars

We used to waste time on post purchase requests manually, and after testing several apps, we really liked recheck ! Their interface is the most intuitive, would recommend

The Gareeb Store

Stars

Recheck has been an awesome addition to my store. I've been using it for a while now, and it's cut down on my support tickets with customers asking to change their address or change products in the cart. Used to take too much time to do it myself. A bonus is also their upsells, which generate a bit of extra sales from me for no effort at all.

The Cruise Maps

Stars

Great app, huge value add to our business. We have a lot of issues with CS having to update orders, this has cut our CS burden immediately. Would highly recommend.

What our Users Say

K Place

Stars

Kunal has been nothing short of amazing so far. We were looking for a way to offer our customers easy access to edit their orders, and Recheck has allowed us to do just that. The UI is great to navigate, both from our end & for our customers. We also needed some custom changes, and had requests to that end, and Kunal and his team were able to deliver on all fronts.

Vwoollo

Stars

Pretty straightforward app, easy to use, and makes UX efficient and better.

Felix & Norton

Stars

Recheck is such a gem! The order editing on the thank you page feels so seamless and natural, and the upsell options blend in perfectly. It’s super impressive for how early it is—definitely a must-try for any eCom store. Love it!

View All Testimonials

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

What is Recheck?

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How long do customers have to edit their order?

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Does it work with my 3PL / WMS?

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Can Recheck integrate with other apps?

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Can I try Recheck for free?

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What can my customers edit?

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What if I don't want to allow refunds?

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How does this work with same day shipping?

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How much does Recheck cost?

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What features are in the Free Plan?

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What is Recheck?

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How long do customers have to edit their order?

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Does it work with my 3PL / WMS?

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Can Recheck integrate with other apps?

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Can I try Recheck for free?

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What can my customers edit?

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What if I don't want to allow refunds?

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How does this work with same day shipping?

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How much does Recheck cost?

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What features are in the Free Plan?

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What is Recheck?

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How long do customers have to edit their order?

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Does it work with my 3PL / WMS?

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Can Recheck integrate with other apps?

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Can I try Recheck for free?

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What can my customers edit?

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What if I don't want to allow refunds?

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How does this work with same day shipping?

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How much does Recheck cost?

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What features are in the Free Plan?

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Get Your Free Trial Now

Take the first step towards reducing your support tickets! Install now and start your free trial with Recheck.

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Get Your Free Trial Now

Take the first step towards reducing your support tickets! Install now and start your free trial with Recheck.

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Get Your Free Trial Now

Take the first step towards reducing your support tickets! Install now and start your free trial with Recheck.

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Create a better post purchase experience by allowing customers to edit their own orders

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Create a better post purchase experience by allowing customers to edit their own orders

Features

About Us

Partners

Pricing

Linkdeln
X.com
Logo Image

Create a better post purchase experience by allowing customers to edit their own orders

Linkdeln
X.com